For more information, please consult the About Us page.

Alternatively, you can write to us to get in touch with us directly on the Contacts page.

Iskia also researches and engages in the Offline segment, always looking for new retailers, studying tailor-made offers for the leather goods sector. To sell Iskia products directly in your shop, write to us on the Collaborate with us page.

One of the fundamental pillars of the ISKIA world is sustainability, which is applied both in the outline and on the product.

Sustainability is a concept that cannot ignore the quality of the product and its ability to last over time. All the materials used in the production processes are aimed at minimizing waste, contributing to the evolution of a more sustainable and environmentally friendly fashion.

We also invite our customers to recycle the cardboard packaging once the order is received.

Iskia.com, to ensure a high level of privacy, chooses not to make a standard Account page available, so as not to store sensitive user data.

However, to offer a high level of service, it is possible to access a personalized page via a Code sent by Mail, in which it is possible to consult the order history and easily make a return. The login page is available here .

It is also possible to track the status of your orders by consulting the Track Your Order page.

The customer service is active, just fill in the form on the Contact page.

ISKIA accepts the following payment methods for online purchases:

• American Express
• Visa
• MasterCard
• Master
• PayPal
• Apple Pay
• Google Pay

The prices indicated are expressed in EURO and are inclusive of local VAT for the member states of the European Union. ISKIA offers its customers the possibility to view prices in other currencies for evaluation purposes only.

If your order has been successful, you will receive a confirmation email. Please remember that your order will be considered confirmed only after receipt of the relative e-mail.

Unfortunately, once the confirmation email has been sent, it is no longer possible to change or cancel the order. For assistance, we recommend that you contact us . However, we offer our customers the possibility of making a free return within 14 days of the delivery date. The right to return a product can only be exercised by the customer and, under no circumstances, by a person who has received a gift.

ISKIA does not allow exchanges. However, it is possible to return the product received within the terms established by law, and place a new order for the desired product.

If you have a promotional code, you can activate it by adding it to the Discount Code section directly in the Shopping Cart. If the code is valid, the discount will be immediately applied to the amount of your order.

ISKIA aims to ensure the highest level of satisfaction for its customers and the best quality of its products. If for any reason our products do not meet your expectations, we offer you the possibility to return them free of charge within 14 days from the delivery date. The return costs are charged to the customer. The right to return a product can only be exercised by the customer and, under no circumstances, by a person who has received a gift.

ISKIA provides the Automatic Return service. To return a product, enter the Account section and follow the instructions to return your product.

We remind you that it is not necessary to be registered on the Iskia.com site. Authentication will take place via a Code sent by Mail, so as to guarantee a high level of privacy.

Please remember that returned products must be shipped in the original package or, if damaged, in a package of equivalent size and strength. All products must be intact and must not have been used. Furthermore, the instructions for proceeding with the return must be followed correctly. ISKIA will refund the return only if all these conditions are met.

Complete the purchase of one of our CARDS and you will receive by email in electronic format all the details and the unique code to be entered during check-out. All at no extra cost.
The price of the selected product will be reduced by the value of the GIFT CARD.

The validity of the Gift card will be 12 months from the day of purchase.

ISKIA works only with extremely high quality leathers. Our Mission is to create a product that accompanies you in your daily life, which is qualitatively high and always ready for use despite the passing of the years.

ISKIA works only with extremely high quality leathers, therefore it is necessary to take particular care to keep them in perfect condition. For perfect maintenance of the bag, we advise you not to bring it into contact with alcohol, solvents, or chemical substances of any kind. We also suggest you avoid prolonged exposure to the sun or light, as they could alter the light or bright shades. Also consider that the care of the bag can vary according to the color you decide to purchase. For example, dark colors are less delicate than light ones.
To learn more, read our guide on how to take care of leather products.